Diploma in Customer Experience UCNE: Diploma in Customer Experience
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Temario
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Summary
Thanks to this diploma in Customer Experience you will obtain the necessary knowledge to meet your clients, in a context of increasing demand, generating in them the maximum satisfaction. Managing user experience efficiently in relation to your company, brand, product or service, will make us differentiate from competitors obtaining a competitive advantage that will also influence the final economic benefit. Little by little, you will train in an increasingly demanded profile, in which the client is in the center of business management, being able to anticipate their needs and providing real and value solutions. Join change, develop your potential and lead success.
Goals
Professional exits
To prepare you
With this diploma in Customer Experience you will learn to know the client better, so you can offer you the best experience, and anticipate your needs. In addition, once this action is carried out, you will know how to measure issues such as customer value or satisfaction. Likewise, you will enter techniques such as active listening and the key indicators that will help you contribute the greatest benefit.
Who is it addressed
This Diploma in Customer Experience is aimed at university graduates, professionals or entrepreneurs who want to develop their professional career in this area or who, without having previous knowledge, decide to enter or expand knowledge about disciplines related to the client's experience.
Our methodology combines technology, pedagogy and empathy for a tailored learning.
You mark the rhythm, you decide the way and an artificial intelligence accompanies you to learn better, with meaning and purpose.
Realized personalized learning
Your style, interest and level define the route. You are the starting point.
Constructivism in action
Explore, experience and apply. Learning means understanding, not memorizing.
He who accompanies you, not who directs you
Phia, our artificial intelligence assistant guides you without limiting your autonomy.
Evaluation without pressure
Continuous and adaptive feedback. Because learning is a process, not a figure.
Certificación
Diploma Title in Customer Experience issued by the Nordestana Catholic University in collaboration with Euroinnova International online Education
EDUCAHUB Scholarships
Make your most accessible training: Finish 0% interest and get personalized scholarships.
In Eduahub we believe that education must be available to everyone. Therefore, we offer a scholarship plan that facilitates your access to practical, current and quality training, eliminating economic barriers.
-25%
Alumni Scholarship: For former students of Eduahub.
-20%
Unemployment scholarship: if you prove to be unemployed.
-20%
Numerous family scholarship: for families with 3 or more children.
-20%
Disability scholarship: For people with disabilities ≥33%.
-15%
Emprende Scholarship: For self -employed that accredit your activity.
-15%
Scholarship recommends: If you come recommended by an alumnus.
-15%
Group scholarship: For joint inscriptions of 3 or more people.
An entire educational universe, on a single platform.
An intuitive environment that guides you to form autonomously and with purpose.
Learn at your pace
Courses, masters and official degrees. 100% online, flexible and at your pace.
Access from anywhere
Available 24/7 on mobile, tablet or PC. You decide when and how to train.
Phia, your mentor ia
It challenges you, motivates you and customizes your path. Learn with a guide that evolves with you.
LX One Plus: Without limit formation
Unlock soft skills, languages and more. Advances towards integral and continuous formation.
