Postgraduate in house, health and social telecare

This course in household, health and social telecare offers you a specialized training in the field and training for integral management of the telecare service that includes a wide variety of processes and methodologies to be developed for the exercise of said profession.

The objectives to be achieved with the realization of this postgraduate degree in telecare are the following: - Know the regulations of the telecare service. - Determine which users can benefit from the telecare service. - Distinguish the different types of devices that can be used as well as their operation. - Learn techniques for telephone communication. - Know the main problems that dependent people usually present. - Acquire skills to resolve conflicts. - Understand the need to work as a team. - Know the usefulness of telecare, who can provide such service and the legal regulations and the law that regulates it. - Study the pathologies that affect telecare users to improve the service provided. - Comply with the Telecare Service Action protocol. - Train the teleoperator in his functions as a link between the user and the center of attention.

The objectives to be achieved with the realization of this postgraduate degree in telecare are the following: - Know the regulations of the telecare service. - Determine which users can benefit from the telecare service. - Distinguish the different types of devices that can be used as well as their operation. - Learn techniques for telephone communication. - Know the main problems that dependent people usually present. - Acquire skills to resolve conflicts. - Understand the need to work as a team. - Know the usefulness of telecare, who can provide such service and the legal regulations and the law that regulates it. - Study the pathologies that affect telecare users to improve the service provided. - Comply with the Telecare Service Action protocol. - Train the teleoperator in his functions as a link between the user and the center of attention.

This postgraduate degree in house, health and social telecare provides the student with the necessary skills to develop at all professional levels that require a telecare care center. As responsible for the Coordinator, Coordinator, Operator or Teleoperator, Telecare Supervisor or Official of the Mobile Unit. These professionals are responsible for receiving the call, processing the information, establishing and managing the appropriate response based on the priority and the type of demand. As well as monitoring and coordination between the different institutions involved in emergency management.

This course in household, health and social telecare offers you a specialized training in the field and training for integral management of the telecare service that includes a wide variety of processes and methodologies to be developed for the exercise of said profession.

This training is not included in the scope of official regulated training (Infant Education, Primary Education, Secondary Education, Official Professional Training FP, Baccalaureate, University Degree, Official University Master and PhD). It is therefore a complementary and/or specialization training, aimed at acquiring certain skills, skills or aptitudes of a professional nature, being able to be barely as merit in workbags and/or opposition competitions, always within the complementary training section and/or continuous training being always essential to review the specific requirements of the public labor stock of the public labor stock market.