Travel agent + university degree

This travel agent master offers specialized training in the field. Tourism is a relatively recent phenomenon that has undergone numerous changes in its history. The sale of tourist products has had to adapt to the needs and demand of users and users. Tourism has evolved to the same extent that economic, political and social development has done so. Today the tourist consumes various types of tourism such as: urban, cultural, health, sun and beach tourism, cruises, ecotourism, nautical, adventure and safaris, religious, etc. which have appeared following the demands and frequent uses of their customers. In this sense, the promotion and sale of tourist services has also evolved and continues in the process of permanent change since they have to be in continuous recycling because it is important to adapt to change, social demand and new expectations. With this travel agent master you can work as a travel agent.

- Analyze the tourist distribution and entities and media that configure it, estimate its evolution and incidence of new technologies. - Analyze the commercial, operational and contractual relations of travel and tour agencies with different tourist service providers. - Analyze information, advice and sale processes, estimating its importance for the achievement of business objectives. - Develop sales processes and transport reserves, combined trips, excursions and transfers, and apply established procedures. - Develop promotional actions applicable in travel agencies and describe and apply sales and negotiation promotion techniques, estimating its importance for the achievement of business objectives. - Control documents and material and make sales parties and reports to avoid unnecessary costs. - Bill, pay and liquidate customer charges or credits precisely. - Control customer accounts with credit and manage the collection of expired amounts to avoid economic mismatches - Control suppliers and invoices of suppliers, solving discrepancies and accounting -administrative incidents. - Perform several treasury operations and control cash and bank accounts precisely. - Analyze the evaluation of the concept of tourism, identifying the elements that make up the tourism system. - Identify and understand the factors that influence individual tourist demand and tourist demand added to a tourist destination. - Recognize the segments of the demand of the current tourism market and describe its characteristics. - Analyze the tourism market identifying national and international tourist destinations. Use computer supports for usual use in the sector. Use computer management or CRS management programs, global distribution systems or GDS. Use travel or “front office” management programs in the sector and text treatment programs. In practical cases of transport reserves, combined trips, excursions or transfers, and using supports and technological resources: attending reserve requests identifying the information that must be required to the client and locating it with the appropriate supports. Perform price and rates calculations through the information provided by management systems. Check the availability of places through the computer system and argue based on the situation, offering alternatives if necessary, in order to achieve the sale. Make the data registration on the chosen support and write messages for confirmation of services to suppliers also using computerized supports. Inform the client of the reserve situation reconfirming their terms, prices and services comparing them with those provided by the system. Make the issuance of transport titles and the rest of the necessary documentation for the trip through the appropriate supports. - Know in depth the tasks and functions that a travel agent has. - Study the administrative processes that occur in travel agencies. - Analyze tourist information sources. - Identify the Internet and computer applications as an online reserve strategy. - Apply communication techniques and skills to the common use of common use in tourist establishments, in order to meet their expectations and materialize future stays. - Interpret oral messages of medium complexity in English, expressed by customers and suppliers at normal speed in the field of tourism activity, in order to provide adequate service, achieve customer satisfaction, materialize sales and exchange information with others professionals in your field. - Interpret, without specifying a dictionary, medium complexity documents written in English, within the scope of tourism activity, to obtain information, process it and carry out the appropriate actions. - Express customers and suppliers in English, oral fluid messages, medium complexity, in the field of tourism, in situations of face -to -face or distance communication, in order to provide adequate service, achieve customer satisfaction, materialize sales and exchange information. - Produce in English, written documents of medium complexity, correct grammatically and spelling, necessary for the effective fulfillment of its mission and to guarantee the agreements of their activity, using a broad vocabulary typical of its professional field. - Communicate orally with spontaneity with one or more clients or suppliers in English, in the provision of tourist services.

Travel agent.

The Master of Travel Agent will form students in all the functions that a professional agencies professional exercises, from travel planning and production, advice and sale of tourist services, through the processing and reserve of flights, tour packages, hotels, cars reserve, plane tickets, ship, train, etc.

This travel agent master offers specialized training in the field. Tourism is a relatively recent phenomenon that has undergone numerous changes in its history. The sale of tourist products has had to adapt to the needs and demand of users and users. Tourism has evolved to the same extent that economic, political and social development has done so. Today the tourist consumes various types of tourism such as: urban, cultural, health, sun and beach tourism, cruises, ecotourism, nautical, adventure and safaris, religious, etc. which have appeared following the demands and frequent uses of their customers. In this sense, the promotion and sale of tourist services has also evolved and continues in the process of permanent change since they have to be in continuous recycling because it is important to adapt to change, social demand and new expectations. With this travel agent master you can work as a travel agent.

This training is not included in the scope of official regulated training (Infant Education, Primary Education, Secondary Education, Official Professional Training FP, Baccalaureate, University Degree, Official University Master and PhD). It is therefore a complementary and/or specialization training, aimed at acquiring certain skills, skills or aptitudes of a professional nature, being able to be barely as merit in workbags and/or opposition competitions, always within the complementary training section and/or continuous training being always essential to review the specific requirements of the public labor stock of the public labor stock market.